ESdat Connection issues - Automatic Log Out

Creation date: 23/04/2026 13:55 Updated: 23/04/2026 13:55

Question:

I am having an issue with ESdat logging me out every time I navigate away from the page (i.e. switching tabs in browser). I am using a windows PC with the most recent update and google chrome.

Answer:

You may be experiencing this issue because the account is logged in on two devices or browsers at the same time, which triggers an automatic log-out. This is part of the MFA security to protect accounts and systems.

ESdat Connection issues - Automatic Log Out

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